Results of our Patient Satisfaction Survey

Practice’s general appearance:

  • “No improvement needed.”
  • “Great facilities.”
  • “All very good.”


What attracts you most about the Practice?

  • “Looks and smells lovely. Very clean. Looks professional. Reception staff welcoming and friendly.”
  • “The people”
  • “(a). Up to date equipment and procedures; (b). Young, well trained enthusiastic dentists; (c). An atmosphere of professionalism, commitment to what they do.”
  • “A very professional service from arrival through treatment to after care from a very friendly practice.”
  • “Modern high class surgery and first class service.”
  • “Friendly, welcoming and knowledgeable staff. Excellent and clean facilities. Up to date equipment.”
  • “It is friendly and relaxing.”
  • “Modern practice. Local, easy to attend.”
  • “A very good and comfortable place to have ones teeth serviced. Excellent dental skills by all concerned.”
  • “Location and friendly staff.”
  • “Caring, efficiency.”
  • “Genuine friendliness and caring.”
  • “Friendly, professional feel and excellence of care.”
  • “Extremely friendly at all times. No obvious dental smells. Very modern decor.”
  • “Lovely people.”
  • “All the staff are friendly and extremely professional.”
  • “Ross – only joking! All the ladies are lovely.”
  • “Friendly and efficient service.”
  • “(a). The staff are very pleasant. They’re friendly and chatty without being intrusive and they remember who you are (I think!); (b). It is usually a quiet and a relaxed atmosphere to wait in; (c). The environment itself is clean, modern and attractive, with up-to-date equipment and knowledge.”


What do you like least about the Practice?

  • “Nothing – unless you could make treatment free!!”
  • “Nil.”
  • “No improvement needed. We are lucky to have you in The Cotswolds!”
  • “Distance, I live in Cheltenham.”


Would you recommend the Practice to others?

  • “Yes. Already have recommended to my husband.”
  • “Yes. 100% confidence in team.”
  • “Yes. The best I have ever come across in many years!”
  • “Yes. I would advise friends to benefit. A most delightful dental practice.”
  • “Yes. Treatment is very good, the equipment is first class.”
  • “Yes. We have done!”
  • “Yes. A great asset to Cirencester.”
  • “Yes. Very caring nice people. For the first time in my life (78 years) I actually enjoyed going to the Dentist.”
  • “Yes. The staff are excellent.”
  • “Yes. Because I’ve had very good dental caring.”
  • “Yes. Friendliness, caring, understanding, professional quality of service.”
  • “Yes. Because I’m really happy with the work you have done for me.”
  • “Yes. I have recommended to many friends and customers due to a friendly practice with top London professionals and with free dental for children with paying adult.”
  • “Yes. Because you are all great.”
  • “Yes. Nice people with a sense of humour.”
  • “Yes. High standard of care.”
  • “Yes. Seriously – the best dental practice I have ever visited. Thank you.”
  • “Yes. I would and have recommended this practice.”