Results of our Patient Satisfaction Survey

Practice’s general appearance:

• “No improvement needed.”
• “Great facilities.”
• “All very good.”

What attracts you most about the Practice?

• “Looks and smells lovely. Very clean. Looks professional. Reception staff welcoming and friendly.”
• “The people”
• “(a). Up to date equipment and procedures; (b). Young, well trained enthusiastic dentists; (c). An atmosphere of professionalism, commitment to what they do.”
• “A very professional service from arrival through treatment to after care from a very friendly practice.”
• “Modern high class surgery and first class service.”
• “Friendly, welcoming and knowledgeable staff. Excellent and clean facilities. Up to date equipment.”
• “It is friendly and relaxing.”
• “Modern practice. Local, easy to attend.”
• “A very good and comfortable place to have ones teeth serviced. Excellent dental skills by all concerned.”
• “Location and friendly staff.”
• “Caring, efficiency.”
• “Genuine friendliness and caring.”
• “Friendly, professional feel and excellence of care.”
• “Extremely friendly at all times. No obvious dental smells. Very modern decor.”
• “Lovely people.”
• “All the staff are friendly and extremely professional.”
• “Ross – only joking! All the ladies are lovely.”
• “Friendly and efficient service.”
• “(a). The staff are very pleasant. They’re friendly and chatty without being intrusive and they remember who you are (I think!); (b). It is usually a quiet and a relaxed atmosphere to wait in; (c). The environment itself is clean, modern and attractive, with up-to-date equipment and knowledge.”

What do you like least about the Practice?

• “Nothing – unless you could make treatment free!!”
• “Nil.”
• “No improvement needed. We are lucky to have you in The Cotswolds!”
• “Distance, I live in Cheltenham.”

Would you recommend the Practice to others?

• “Yes. Already have recommended to my husband.”
• “Yes. 100% confidence in team.”
• “Yes. The best I have ever come across in many years!”
• “Yes. I would advise friends to benefit. A most delightful dental practice.”
• “Yes. Treatment is very good, the equipment is first class.”
• “Yes. We have done!”
• “Yes. A great asset to Cirencester.”
• “Yes. Very caring nice people. For the first time in my life (78 years) I actually enjoyed going to the Dentist.”
• “Yes. The staff are excellent.”
• “Yes. Because I’ve had very good dental caring.”
• “Yes. Friendliness, caring, understanding, professional quality of service.”
• “Yes. Because I’m really happy with the work you have done for me.”
• “Yes. I have recommended to many friends and customers due to a friendly practice with top London professionals and with free dental for children with paying adult.”
• “Yes. Because you are all great.”
• “Yes. Nice people with a sense of humour.”
• “Yes. High standard of care.”
• “Yes. Seriously – the best dental practice I have ever visited. Thank you.”
• “Yes. I would and have recommended this practice.”